Warranty / Value Added Products - National

Business Type

Warranty/VAPP

Location

National

Impact

£1.2m

Warranty/Value added products – National

A national provider of warranty and insurance solutions for the Automotive dealer sector got in touch to discuss how we could support their field sales teams.

Following an initial consultation, we discovered that the team had a fairly cluttered (and unqualified) pipeline that they were being held accountable to. This, in-turn, was affecting their morale and also their ability to focus on value-adding tasks; it also stopped them from seeking out new business.

Print

How We Helped

We agreed to design them a bespoke development programme that focused on clearing the pipeline, the identification of new business opportunities and, crucially, how we get it and measure it.

A robust, succinct and activity focused action plan was created.

Fast-forward 12 weeks and we got the team together again to evaluate their progress. The result was £1.2m of revenue growth, a cleaner pipeline, a refined sales process and a motivated sales force.

Overall Customer Rating;

Excellent (10/10)

45 customer reviews

Sentience Automotive Solutions Ltd

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11-Jan-2021

Great support, guidance and results

We knew we needed to do something but wasn't sure what! A contact recommended Sentience and we got in touch to see how they might be able to help us. Having just completed the Dealer Development program, I can say that it was a cracking decision ... Read more By RJD - MG Dealer/Independent - North
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18-Nov-2020

Do it. Just get it booked.

I had heard of Sentience from another dealer I know and thought I could do with some help. I booked the Independent Dealer Health check and Ali got in touch to chat it through. It sounded ideal for my business as I needed another pair of eyes to ge... Read more By James P - Owner - Independent Dealer - Midlands
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09-Sep-2020

Taken us to the next level!

The figures really do the talking. The things that have been put in place have really helped us each month to accelerate our growth and profitability. It has been a real help to have a fresh pair of eyes and ears to help us to not just sell more cars... Read more By Rob Watson - Owner - PW Motors (Skipton) Ltd
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13-Aug-2020

Get these guys in if you want your business to improve!

I would just like to take this time to thank Ali and his team at Sentience Automotive Solutions. I have now been working with them for 7 months and they have worked wonders with me and my business in that time. So far they reduced my advertisemen... Read more By Gavin McFayden - Owner - McFayden Motors
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05-Aug-2020

Huge help and our social media has improved straight away!

We’ve just spent the day with Mel and it’s been a really, really good day. We’ve had some really good ideas bounced off of her, for our social media platform and a clear plan on how we can sell more from it. We’ve literally posted our first po... Read more By Adam Ankers - MD - AA Car Sales Ltd
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03-Jun-2020

Sales team are ready and willing to go!

Thank you to Mel from Sentience for your recent Maximising Your Virtual Sales Process training, I can safely say the team found it very worthwhile particularly some of the functionality you shared with regards Zoom and its introduction in our sale pr... Read more By Ian Lamont - Sales Manager - Roadside Garages, Coleraine
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28-May-2020

Insightful, impactful, honest and excellent

Following the lockdown period starting in March 20, we needed to find a new way of interacting with our clients and quickly. We engaged with Ali and the team at Sentience, who we have worked with before, with the idea of running a series of virtual w... Read more By Sean Kent - UK Client Director, Automotive - Assurant
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28-May-2020

No BS, clear actions that have delivered results - brilliant

We decided to speak with Sentience following a recommendation to see how they may be able to help us through the difficult conditions we faced. They got straight to the point, showing us what we could be doing better and how we should do it. Ali ... Read more By Nick - Owner - Independent
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02-Mar-2020

Slotted straight in with our team and quickly got things moving!!

Having never used a consultancy, we were a little apprehensive as to what value Sentience could bring. Following a recommendation, we had a chat with Ali and agreed a course of action for our sales teams. We have been blown away to be honest. Th... Read more By RD - Director - Multi Franchise
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23-Jan-2020

Exactly what we hoped the program would be with instant results

A breath of fresh air and plenty of new ideas! Ali’s no-nonsense style takes no prisoners and I have no doubt will also deliver hard hitting activity from all of our sales people over the weeks and months ahead. Every single member of the team... Read more By Charlie Whiston - Sales Director - Warranty First
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10-Dec-2019

Wood for the trees!!

Earlier this year, we got in touch with Sentience (following a recommendation) as we were not having the best of times but wasn't really sure why or how we could improve. We had tried a few ideas such as more stock, different types of cars etc but... Read more By Darren L - Owner - Independent dealer 100+
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02-Dec-2019

Credit where credit is due - immediate increase in sales and profit!

Working with Sentience was, simply, the best money I have ever spent on myself. Immediate increase in sales, metal profit, finance and add-ons. Using just one of the things I learned, sold us our Cayman straight away! Credit where credit is du... Read more By Stephen Bogan - Owner - James Glen Car Sales
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02-Nov-2019

Fantastic and thank you!

4 months of work = £81622 increase in profit. Amazing programme and great support. Nothing more to say as the numbers say it all. Thank you!... Read more By Jim - Owner - Independent franchise - North
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01-Nov-2019

Even better than I thought it would be

I decided to ask for some help in taking my business to the next level. This is when I spoke to Ali at Sentience and we had an open, and brutally honest, chat about what could be done. This resulted in us signing up to the IP3 program. Ali worke... Read more By Richard - Owner - Storm Motors - Northern Ireland
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01-Nov-2019

Instant improvement!

Mel was great. She came in, made herself a cup of tea and sat down at my messy desk, unfazed. She worked around me, my dog and my customers. She is full of energy and she certainly re-energised me. Mel encouraged me to start trying harder to bolt on ... Read more By Michael - Owner - Independent dealer - Kent

Mission Statement

Together. Better.

Our Vision

To be THE Automotive Performance Partner to our clients

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